Good contact and feedback from citizens are important elements in ensuring the best possible offer. Validi has several different SMS features.
- SMS messages directly from the system where both sent and received SMS messages land in the citizen’s own record. All the text messages the citizen sends to the clinic number end up in their personal record.
- SMS messages with links that allow the citizen to answer the questions the clinic sends to them
- Automatic SMS reminders about activities the citizen should participate in.