The new Feedback app is ready
You can now recive feedback from the clients directly into the system. In this way you can prevent premature discharges and ensure that the clients get the requested experience during their stay in your facility. You can create the questions and how often they should appear on the clients app. The client installs the app on their smartphone or accesses a webpage with their unique code.
Once the client has answered the questions, they will be visible in their profile and there will be an indicator on the client list showing their average state of mind.
This ongoing user satisfaction survey can be used as a very effective evaluation method.